RETURN POLICY
 

Cancellation Policy

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.

 

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us:

 

Doreen Rauter, Raw Reen Vintage

Guldeinstraße 47, 80339 München, Germany

Tel.: +49 16090207026

E-mail: mail@rawreenvintage.com

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by means of a clear statement (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

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Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods. For goods that by their nature cannot normally be returned by post (forwarding/freight goods), the direct costs of returning are estimated to be a maximum of approximately 50 to 200 Euros for each such item.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

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Exclusion or Premature Expiration of the Right of Withdrawal

The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

 

General Information

1. Please avoid damage and contamination of the goods. Please return the goods to us in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer possess the original packaging, please ensure adequate protection against transport damage by using suitable packaging.

2. Please do not return the goods to us freight collect (unfrei).

3. Please note that the aforementioned points 1 and 2 are not a prerequisite for the effective exercise of your right of withdrawal.

B. Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back to us.)

 

To:

Doreen Rauter

Raw Reen Vintage

Guldeinstraße 47

80339 München

Germany

E-mail: mail@rawreenvintage.com

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*):

Ordered on ()/received on (): _______________________________

Name of consumer(s): ________________________________________

Address of consumer(s): ______________________________________

Signature of consumer(s) (only if this form is notified on paper):

Date: ___________________________

(*) Delete as appropriate.